Check if there are red messages on the bottom of the control panel. If not = servers are not connecting
Exceeded USB bandwidth → Check USB connected devices → ours take up to 90% of the chipsets bandiwdth
Mac 2011 – They have problems with the Thunderbolt firmware of the TB bus of the Computer. We advise you to update Computers Thunderbolt Bus Firmware OSX 10.8.5 not supported
Reinstall driver → reset audio settings → Restart → if this does not work consult with someone for driver force Load/Unload Driver signature SHAE
Under Windows 7 some times the driver will not install due to lack of digital signature. We advise you to install Service Pack 1 and the latest security update from this link
If you couldn’t find an answer to your question in the FAQ section or have an issue with any of our devices, please drop us a message via the form below. Thank you.
